Customer Service Tips

• All listings must be entered before midnight of the day after their Listing Date. (302)

• All listings must have at least one photo within 24 hours of entering the listing and must include at least one front exterior photo. A photo is required regardless of listing status including Temporarily Off Market, Sold, Cancelled, or Expired. You may not use the photo of another Participant. Before the listing is closed, the first photo must be the front exterior of the property. (309.1, .2, .3, .4)

• Public Remarks are for description purposes only, similar to what would be in an ad. Do not include contact info such as names, phone numbers, website or email addresses, links to virtual tours. No status information, showing instructions, offer procedures, property addresses, open houses, mortgage requirements, listing status, broker compensation, or any other notation intended for agents (use Broker Remarks for that). (306.3)

• All Data fields may only contain information that pertains to that particular field. Floor Plans may only contain rooms or appliances on each floor, Section/Area is for the neighborhood where the property is located, Handicap Description only to describe features which make property handicap accessible, etc. (306.3)