Customer Service Tips

We are here to help you make the most of your Multiple Listing Service (MLS) experience. View exclusive member tips provided by OneKey® MLS Customer Service to learn about rules, regulations, and upcoming changes to your MLS.

NOTICE: The information on this page may not be current. The archive is a collection of content previously published by Long Island Board of REALTORS® (LIBOR). Archive pages are not updated and may no longer be accurate. Users must independently verify the accuracy and currency of the information found here. LIBOR disclaims all liability for any loss or injury resulting from the use of the information or data found on this page.

Stay Compliant and Transparent: Key Tips for Listing Accuracy

Apr 2, 2025, 16:35 PM

Title : Stay Compliant and Transparent: Key Tips for Listing Accuracy

Ensure you know and abide by the requirement to submit all listings to OneKey® MLS and abide by NAR's Clear Cooperation. As a OneKey® MLS subscriber or participant, you agree to abide by NAR's Clear Cooperation policy. Listing agents must enter all listings within the OneKey® MLS footprint within one (1) business day of marketing to the public. If instructed by your seller not to market in the MLS, you must fill out an Office Exclusive Form and have it signed by your seller. The listing is entered in the MLS as Private - Y. Learn more about the Clear Cooperation Policy

Set and maintain accurate and up-to-date statuses for your listing(s). Review the status definitions and ensure that you are updating your listings promptly. That assures every buyer (and their agent) the same opportunity to access your listing.

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