What is Cultural Competency? "Cultural competency means being aware of your own cultural beliefs and values and how these may be different from other cultures—including being able to learn about and honor the different cultures of those you live and work with." The three elements of cultural competence are: • attitudes. • skills. • knowledge. 4 Steps to Becoming Culturally Competent • Learn About Your Culture and Biases. Many of the biases we hold are unconscious, meaning we're not aware we have them. • Actively Listen. Active listening is a useful tool for practicing cultural competency. • Show Interest Through Participation. • Seek Out Cultural Knowledge. APPROVED FOR 2 HOURS CE CREDIT --------------------------------------------- INFO FOR ZOOM COURSES ONLY - CE Credits by LIVE DISTANCE EDUCATION (ZOOM) requires that you have both a microphone and a camera in order to earn CE Credit Registrants will receive ZOOM LINK AND INSTRUCTIONS 24 hours prior to start.

Matrix Level 2 will cover creating a MLS Listing, updating, and adding photos & documents to the listing, also the value of reverse prospecting. We will explore and learn a variety of easy ways to create a CMA in Matrix and discover the preset statistics and market reports that can be included in your listing presentation. The class will also cover advanced searches, customizing search views and you will be introduced to the speed bar for quick and easy searches. You will be introduced to the wealth of information available in Realist Tax. This is an excellent class to take after you are familiar with Matrix! APPROVED FOR 3 HOURS CE CREDIT ---------------------------------------------------- INFO FOR ZOOM COURSES ONLY - CE Credits by LIVE DISTANCE EDUCATION (ZOOM) requires that you have both a microphone and a camera in order to earn CE Credit Registrants will receive ZOOM LINK AND INSTRUCTIONS 24 hours prior to start.