Yes, You Have to Sign Something to Tour a Property

Q&A for home buyers about important real estate industry changes that are now in effect


Q: I heard that I now have to sign an agreement just to tour a house, is that true?

A: Yes, this is the case as of August 2024. If you want a REALTOR® to work in your best interest and help you tour a property, the REALTOR® must now have you first sign a Buyer Representation Agreement before touring a property. This is true for in-person and virtual showings. 


Q: Why would I sign a Buyer Representation Agreement just to see a property?

A: This new requirement is intended to provide transparency and protection to a buyer in what can be the largest financial transaction in a buyer’s life. A Buyer Representation Agreement spells out the REALTOR®’s responsibilities to the buyer and establishes REALTOR® fees. 


Q: If I sign a Buyer Representation Agreement, how long must I work with that REALTOR®?

A: You and your REALTOR® will ultimately agree how long you want to work with each other. The length of a Buyer Representation Agreement can be as short as one day (e.g. to tour a specific property) or until you find a home.


Q: Do Buyer Representation Agreements include a section for a fee for the REALTOR® who helps me find a property?

A: REALTOR® fees are always negotiable and are not set by law. Fees are an important item to discuss at the outset of a property search. The Buyer Representation Agreement includes a section where the buyer can agree to pay a Broker fee in a variety of ways, including as a percentage of the final price you pay for a property or a fixed amount. 


Q: Can the seller pay the fee I agreed to pay my REALTOR®?

A: Broker fees are always negotiable among the parties. You can ask your REALTOR® to request that the seller pay some or all of the Broker fee you have agreed to pay your REALTOR®. This request can be included in any purchase offer your REALTOR® submits to a seller on your behalf. But it is up to the seller to decide whether or not to pay your REALTOR® a fee, and if so, how much. 


If the seller refuses or fails to pay the Broker fee that you have agreed to pay your REALTOR® in the written Buyer Representation Agreement, you will pay the fee or the balance due. 


Q: If I sign a Buyer Representation Agreement do I have to work with one REALTOR®?

A: If you sign an Exclusive Buyer Representation Agreement, you are agreeing to work with one REALTOR® for a designated period of time in a specific area who is dedicated to your search, helps you tour listings, negotiates on your behalf and who is obligated to act in your best interest. If you sign a Non-Exclusive Buyer Representation Agreement, it means you would be able to work with multiple agents at a given time. If you engage multiple agents, be careful not to obligate yourself to pay more than one REALTOR® for the same transaction. 

Q: Where can I go to learn more about these changes?

A: Some good resources are available on the website facts.realtor published by the National Association of REALTORS® (NAR). Of course, you can also speak to a REALTOR®. Agents who are REALTORS® are ethically obligated to work in the client’s best interest. If you do not currently have a REALTOR®, you can find one who specializes in Queens, Nassau or Suffolk county by visiting the Long Island Board of REALTORS® Find a REALTOR® page. 


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